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GIFT FOR YOU: from €65,- mini scented candle, from €100,- bath salt More info

Shipping & returns

DELIVERYTIME

We aim so send your order within 1-3 working days, usually we ship your order the day of or after receipt of the order.

SHIPPING WITHIN THE NETHERLANDS

For shipment that fit through the mailbox we charge € 2,95. Voor shipments that do not fit through the mailbox, within the Netherlands we charge € 6,95. (standard shippingcosts PostNL)

Orders with a value above € 40,- will be shipped for free.

SHIPMENT TO BELGIUM

For shipments that fit through the mailbox we charge € 4,20. Voor shipments that do not fit through the mailbox, we charge € 11,75. (standard shippingcosts PostNL)

Orders with a value above € 60,- will be shipped for free.

SHIPMENT TO GERMANY

For shipments that fit through the mailbox we charge € 4,20. Voor shipments that do not fit through the mailbox, we charge € 11,75. (standard shippingcosts PostNL)

Orders with a value above € 60,- will be shipped for free.

 

RETURNS

Every order has been made, packed and shipped with lots of love and attention. However it can always occur that you are not happy with your order, this is a pity, but offcourse no problem to retourn the product.

You have the right to cancel your order within 14 days after receipt without giving a reason for it. After cancellation you again have 14 days to return the product.

HOW TO RETURN A PRODUCT?

Controleer of jouw product aan de voorwaarden voldoet:

  1. Check if your product meets the following conditions:
    – It needs to be undamaged
    – It needs to be send in the original packaging
  2. send an e-mail to [email protected], in which you state which products from which order you are sending back.
  3. pack the products in the original packaging.
  4. Send the products to the address of the shipper.
  5. Postage the package and bring it to a PostNL, DHL or UPS servicepoint.
  6. The costs of shipping are for your own expense.
  7. After receipt, we will deposit the money back in to your account within 7 days.

 

 

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